Frequently Asked Questions
Is your jewellery 100% original?
 Yes, we only offer high-quality and genuine jewellery. Each item is carefully quality-checked before shipping.
What is the delivery time for furniture?
Furniture is usually delivered within 5–10 working days depending on your location. Customized orders may take a little longer.
Can I return or exchange a product if I don’t like it?
 Yes, we offer a 7-day return or exchange policy. The product must be unused and in its original packaging.
Are your health and fitness products authentic?
Absolutely. We only sell trusted and verified health & fitness brands. Expiry dates are clearly mentioned with every product.
What materials are your kitchen accessories made from?
 Our kitchen accessories are made from high-quality materials like stainless steel, BPA-free plastic, and food-grade silicone.
Will I receive an order confirmation after placing an order?
 Yes, once your order is placed, you’ll receive a confirmation via email and SMS.
What payment methods do you accept?
 We accept Cash on Delivery (COD), bank transfers, and debit/credit cards. Our checkout is fully secure.
Do you make custom furniture?
 Yes, we accept custom furniture orders. You can share your requirements with us via WhatsApp or email.pibus leo.
Do you provide any warranty or guarantee on jewellery?
 Some selected items come with a limited-time warranty. Warranty details are mentioned in the product description.
Do you deliver outside Pakistan?
 Currently, we deliver only within Pakistan. International shipping will be available soon.